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Mind Mingle
Privacy Notice
Mind Mingle respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.
This Privacy Notice explains what personal information we may collect, why we collect it, how we use it and the choices available to you.
What information we collect
Depending on how you interact with us, we may collect information such as your:
- Name and surname
- Email address
- Telephone or mobile number
- Organisation or business details
- Information you provide when making an enquiry, booking a service or requesting information
- Information you voluntarily provide through forms, emails or other communication with us
We only collect information that is reasonably necessary for the purpose for which it is provided.
How we use your information
We may use your personal information to:
- Respond to enquiries and requests
- Provide and manage our services
- Arrange bookings, meetings, workshops or events
- Communicate with you about services or information you have requested
- Send relevant information, where permitted by law
- Improve our website, services and customer experience
- Meet legal, regulatory or administrative requirements
We do not sell your personal information.
Where we use your information for electronic direct marketing, we will do so in accordance with POPIA. POPIA generally requires consent for unsolicited electronic direct marketing, subject to specific provisions relating to existing customers.
Sharing your information
We may share personal information with trusted service providers where this is reasonably necessary to operate our business or provide a service to you.
We may also disclose information where required or permitted by law.
We do not sell or rent your personal information to third parties.
Where third-party platforms or service providers process information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.
How we protect your information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain appropriate business records, or comply with legal and regulatory obligations.
Your privacy rights
Subject to applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request access to your personal information
- Request that inaccurate or incomplete information be corrected
- Object to certain processing of your personal information
- Request deletion of personal information where appropriate
- Withdraw consent where processing is based on consent
- Object to direct marketing
The Information Regulator confirms that data subjects have rights relating to access, correction and objection to processing under POPIA.
To exercise these rights, or if you have a privacy-related question, please contact us at:
Cookies and similar technologies
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the website and improve your experience.
Cookies are small text files stored on your device when you visit a website.
Depending on the services used on our website, cookies may include:
Essential cookies
These are necessary for certain website functions and cannot always be disabled.
Analytics cookies
These help us understand how visitors use our website, such as which pages are visited and how the website performs.
Preference cookies
These may remember choices you make when using the website.
Marketing or third-party cookies
Where applicable, these may be used by third-party services to provide functionality, measure campaigns or deliver relevant content.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
If we use non-essential cookies or third-party tracking technologies that require consent, we will provide an appropriate mechanism for you to manage your preferences.
The Information Regulator's own privacy notice specifically addresses cookies, analytics tools such as Google Analytics, information that may be collected through tracking technologies, and the ability to manage cookies.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our business, website, services or applicable legal requirements.
The latest version will be published on our website.
Last updated: September 2026